Customer Connector

The ‘Customer Connector’ is the foundation you need to get started. With the Customer Connector, you ensure that all channels (such as the store, webshop, app, customer support, social media, and marketing) are interconnected, creating a single central customer profile. This happens in real-time, meaning that when a customer account is created on the webshop, it is immediately visible at the checkout, and vice versa. The Customer Connector is a technical solution, built using modern API technologies.

Marketing Tools

“How do you know what to do with all the data collected about your customers?” To address this, we move on to ‘Marketing Tools’ . As the name suggests, this solution consists of a wide range of marketing tools. In this solution, the collected customer data (Solution 1: Customer Connector) is segmented and selected to approach the customer, for example, through a mailing. Using multiple marketing tools, we ensure that we encourage repeat purchases from your customers. The Marketing Tools include the RFM retention model, dynamic segmentation, reporting, marketing automation, marketing campaigns, and more.

Loyalty 3.0

With the ‘Loyalty 3.0’ solution from tritonX, set up a modern loyalty program that not only encourages customer retention but also fosters true loyalty. A loyalty program is an effective way to reward and enhance the loyalty of your existing customers, thereby increasing CLV. We are happy to work with you to determine which loyalty program best suits your business.