It is very common in e-commerce to use discount codes (promotion codes), such as BLACK23 during Black Friday promotions. In addition to general discount codes, there are also unique discount codes, for example, provided by customer service when there has been an error in order processing.
Of course, it is not very customer-friendly if these codes are not usable omnichannel. In practice, they are often not verifiable at physical store checkout points. A customer may ask the cashier if the discount code can be applied, only to find out that it is not possible. A missed opportunity!
To solve this and to manage all discounts, coupons, and personal pricing from one central point, discount code issuance and verification are now available through tritonX.
This allows all customer touchpoints, such as the Divide webshop, ACA’s LIV checkout, and apps, to handle discount code verification via tritonX. All this can be done through the same interface, alongside Personal Pricing, Coupons, Reward/Redeem, and Mix&Match features.
tritonX is used by professional retail companies with an omnichannel strategy. By placing the consumer at the center and gathering relevant data around them, a 360-degree view is created. tritonX helps retailers with a smart marketing tool to increase Customer Lifetime Value.
Interested? Visit our website at www.tritonx.cloud or contact Ad Umans at ad.umans@2factors.nl (0031 6 549 372 09).
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