How can retailers increase their CLV? This is a question every marketer faces. During the Webwinkel Vakdagen 2023, Sandra Nota, CRM Marketer at Norah, delivered an insightful presentation with the support of tritonX, sharing the positive impact of the revamped Norah & More membership program on their CLV.
What began as a simple savings system, where customers could earn points on purchases and redeem them for discounts, evolved in 2021 into a full loyalty program. With this modern loyalty program, customers have control over when and how they redeem their points. They can choose to use their points for (personalized) discount coupons, gifts, and other exciting offers. Additionally, new members receive a discount on their second purchase and a gift on their birthday.
Interested in the loyalty capabilities within tritonX? Visit our website at www.tritonx.cloud or contact Ad Umans at ad.umans@2factors.nl (085 273 36 41).
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